Support

Current DCS Customers: Please utilize our customer support FTP site to download common product documentation, driver updates and more. You should have received information for accessing the FTP site when you purchased your DCS printer. If you do not have this information, please contact us via the short form on the right side of this page. Be sure to include your equipment model number and serial number to expedite a response. Click here for instructions on using FileZilla with the DCS FTP site (PDF file).


Tech TipsTech Tips

DCS is happy to provide tips for getting the most out of your printer and supplies. Check out our growing library of Tech Tips here.

Frequently Asked Questions

DCS is developing a list of answers to your most frequently asked general and product-specific questions. Check out our growing library of FAQs.

Bulletins

DCS publishes periodic Technical Bulletins to provide users with information on using and operating our systems efficiently and effectively. Operating tips, software updates, and other technical issues are addressed in our bulletins. Please check our customer support FTP site for recent bulletins.

Downloads

Downloads include Dongle Error Support files, Material Templates and Printer Drivers.

Warranty Registration

Register your new DCS printer using our easy online warranty registration form and receive an additional 90 days of coverage.

Legacy Printers

If you require support for your legacy DCS Badger, Millennium, 12-24 or Direct Jet printer (models listed here), please contact us.